If this is a crisis or urgent need, Dr. g is unable to fulfill that request so please reach out to your local crisis hotline. Please visit Resources for a list of external service providers that Dr. g has compiled.
What can I expect?
Prior to the first session
To create ease during your first session, you will be sent an email prior to your session to a client portal. Here is where communication, aside life-threatening situations, is conducted, where you will receive your initial paperwork to complete, make changes to your appointment, and payment be recorded.
The Initial Session
The first session meeting is an opportunity for us to meet and see if we are a good fit. This is an opportunity to ask any questions you might have to feel comfortable with the process, to feel what it feels like to be in the room with me, and a time for me to ask you a bit more about what your journey and how I can be of support.
Billing
All payments are managed through the client portal and due at the time of service. Please ensure you complete the “Credit Card Information” form during intake. Payments must be received in full prior to scheduling future appointments.
OUT-OF-NETWORK (OON)
I do not bill or receive payment from insurance directly.
Dr. g has spent the majority of their professional career in contract with various insurance programs to create access. However, due to the restrictions and regulations in the U.S. health insurance system, Dr. g is out-of-network with insurance providers and accepts self-pay.
When self-payment is received, you will be provided with a superbill (an itemized receipt that will include a diagnosis) monthly of services that you can submit to your insurance company for reimbursement as your plan allows.
No Surprises Act
Under the No Surprises Act, prior to receiving services, all clients of Claudelle R. Glasgow, PsyD PLLC will receive a “Good Faith Estimate” in their intake paperwork detailing the estimate cost of care. Should your final financial responsibility exceed this estimate by $400 or more, you have a right to dispute the charges
Cancellation
Please notify me by phone only 48 hours prior to your scheduled appointment time to cancel or reschedule you appointment to a different day. Cancellations, rescheduling, or no show less than 48 hours (or those communicated via email or other modality) results in automatic charge of full session fee. Future sessions will not be scheduled until payment is received in full. By scheduling an appointment, regardless of signed documentation, you are verbally agreeing to this policy.
Telehealth Sessions
Telehealth is offered to established clients or new clients. Request an appointment through the contact page and indicate telehealth request. Please read this document for more information on how to setup telehealth and troubleshoot difficulties.
⬢ For New psychotherapy participants in Washington or Oregon
Please note: Dr. g is accepting waitlist requests with completed form below.