Privacy Policy
Your privacy is important to us.
claudelleglasgow.com (“Service”) is owned and operated by Claudelle Glasgow (“us”, “our”, “we”). You can engage in this Service without entering personal data.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use this website and the choices you have associated with that data. claudelleglasgow.com does not collect personal information when you visit our website unless you choose to provide that information. Be continuing to use this website, you agree to the collection and use of information in accordance with this policy.
Information we collect about you and why
We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better.
We collect this information if and when you provide information to us using this Service. Let’s go over the information that we collect.
Information You Provide to Us
Here are some examples of the kinds of information you may provide to us directly:
Identifiers and Contact Information: when you use our contact form or fill up our intake form (for clients), we ask for your name, email, address, contact information, so that we may get in touch with you about your inquiry. Your email and name is also provided to us when you sign up for our mailing list.
Payment Information: This is collected through the third-party app client portal, Simple Practice, should you book an appointment and would like to secure your slot with us. You can view the Simple Practice privacy policy here.
Communications with us: If you provide us with information when you communicate with us via form, email, phone, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).
With your consent (your selection at our Cookie Policy banner): we also collect non-identifiable data to improve our Service should you say “OK”. This non-identifiable data include: location, device, software, searches you make, pages you view, clicks, and time spent on pages. Squarespace uses analytics and Performance cookies to collect this information so that we can better understand how visitors interact with our Service.
How and Why We Use Information
We use information about you for the purposes listed below:
To provide our Services. For example, to assess and set up psychotherapy sessions, to provide customer service, to set up workshops or other offerings, to verify user information.
To ensure quality, maintain safety, and improve our Services. For example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
To communicate with you. For example, by emailing you to ask for your feedback; to attend to any of your queries you might have sent; texting you to verify your payment; and others. If you don’t want to hear from us, such as if you change your mind about being on our mailing list, you can opt out of marketing communications at any time. However, important updates or communications relating to any other services you might be a part of will still be sent to you.
To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
Sharing Information
We share information about you in very limited circumstances, and with appropriate safeguards on your privacy.
Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you or your site. This includes vendors that help us provide our Services to you (like Simple Practice, which powers our Psychotherapy booking service and payments, and Mailchimp, our email marketing service provider; Squarespace, who help to provide tools to help us run our operations and enhance our Service;). We require vendors to agree to privacy commitments in order to share information with them.
Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services, or share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
Cookies Policy
Besides functional and necessary cookies to allow the website to function, analytics and performance cookies will heed your consent, as indicated by your choice selected at our cookie banner (OK or Decline). We use cookies and similar tracking technologies through Squarespace to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Users can choose to disable cookies using their web browsers. It will not affect their ability to search for, review and retrieve data on the site.
Analytics information collected from cookies are used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us develop the site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users.
No identifiable personal information is attached to this data.
Embedded content from other websites
Articles on this Service may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Contact
If you have any questions about this policy or if you feel your privacy is not being respected on this Service, you may contact Claudelle Glasgow at drg[at]claudelleglasgow[dot]com.
Attribution
Part of this Privacy Policy has been adapted from the Automattic Privacy Policy under the Creative Commons Sharealike.